|
|
Products
|
|
|
Remote Order Closing System (ROC)
|
|
|
|
|
|
|
|
|
|
|
|
Wireless technology is
creating new opportunities for businesses to reinvent internal
processes while finding new ways to interact with customers and
employees. In this time of corporate downsizing and changing
economic environments, accessibility is critical to keeping a
competitive advantage. The ability to interact with customers
virtually anywhere through convenient and easy-to-use Web and
wireless services can play a vital part in a company's business
processes. Wireless devices can have a considerable impact on
today's mobile, aggressive sales / technical force through Remote
Order Closing System (ROC).
|
|
|
Overview
|
ROC(Remote Order Closing System) is an Enterprise Application based extensively on the wireless
and internet architecture. The product is being developed using Palm based operating system, C++, XML and other tools.
It is highly scalable in terms of performance and space.It is based on wireless technology creating new opportunities for businesses to reinvent internal processes
while finding new ways to interact with customers and employees. The ROC application enables you to immediately
boost the profitability of your organisation by increasing revenues and reducing operational costs.
Using our customisable mobile software, ROC, companies can outfit each of its field service sales/technicians
with a PDA that provides immediate access to up-to-the-minute work assignments. Once work orders are completed,
the service technician / Sales person transmit the data wirelessly directly to the workforce management system for
processing. Customer service no longer takes a back seat to the process of customer service delivery.
|
| Reach |
ROC extends both, customer service, and your company's reputation, all the way to the customer′s front door.
Our technology makes it easier for mobile workers to access and exchange information with the enterprise and allows
your technicians to manage the last leg of customer care.
As the technology revolution delivers more powerful mobile computers at lower cost,
along with the ability to run sophisticated field service software like ROC that integrates with ERP or CRM systems,
one cannot choose ignore the significant benefits.
|
|
|
|
|
Contact us for more information on this product
|
|